Santander sending messages about problem gambling support to UK customers even if spending is low Bank accused of “massive overreach” British bank Santander UK has been accused of “massive overreach” for sending out messages to customers expressing concern about their gambling, The Racing Post reports. Santander says the messages are a way of offering support to those who may be at risk of gambling harm, but some customers find them intrusive. (Image: The Independent) In recent weeks, many of the bank’s customers have reported receiving email messages that direct them to seek out problem gambling tools and support. That’s even when their spending is relatively low, or they have withdrawn a profit for the month. One gambler told the Post he received the following message on February 18: “Your gambling activity has been high recently … If you feel that gambling is having a negative impact on you, support is available.” The bank went on to list links to blocking… Read More
Category: Financial, iGaming, Affordability checks, gambling, Santander
Source: Casino.org
