The Responsible Online Gaming Association (ROGA), representing around 90% of legal sports betting handle in the U.S., has unveiled a comprehensive set of responsible gaming guidelines targeting VIP programs within sportsbooks. These recommendations aim to safeguard player well-being while maintaining rewarding loyalty initiatives for high-value customers. Dr. Jennifer Shatley, ROGA’s Executive Director, highlighted the importance of aligning VIP incentives with responsible gaming. “Sportsbook VIP programs aim to reward and retain loyal players, and it is essential that these programs are operated with a strong commitment to responsible gaming,” she said. “These programs should support a shared understanding between hosts and players on the value of responsible gaming that fosters long-term loyalty and player well-being.” A core component of the framework is specialized training for VIP hosts, focusing on recognizing behavioral risk signals, responding appropriately to warning signs, and connecting players to support services. ROGA emphasizes ongoing education tailored to the… Read More
Category: News
Source: Casino News Daily
